My wife and I got a dog bed from Texas Custom Kennels. Robert, the owner, is as brilliant as they come. Amazing customer service, regular progress updates, and the dog bed came out beautiful. His compassion for his customers and craft is easy to see. We live in rural California (off a dirt road that the GPS has trouble finding) so we were worried about delivery. The delivery process was easy. We got an email when it shipped, an email a day before it arrived, and it showed up right on time. Now that the dog bed is our most beautiful piece of furniture in the house, I suppose the custom dog kennel is next... THANK YOU Robert!
We just received our beautiful custom kennel by Texas Custom Kennels! It really is such a beautiful piece of furniture that is usable, sturdy and classic. We enjoyed the great customer service, prompt email correspondence, ability to customize the size and also a very reasonable fabrication lead time. It was a very smooth process from when we first approached them with questions to when we received the furniture in person. Highly recommend them for their high quality and customer service!
Texascustomkennels crafted a beautiful piece of furniture tailored to our needs in our home. The craftsmanship that Robert and his team showed in crafting this kennel far exceeded my expectations. Robert gave speedy and excellent customer service in the creation process of understanding our vision for our custom kennel. Robert stayed in contact throughout the ordering process to the delivery process ensuring that the kennel was delivered in good condition. Thank you sooo much Robert and team we love our texascustomkennel!!!
After trying local businesses to build a kennel for my 2 Germanshorthairs my husband found Texas Custom Kennels online. I live in Alabama and was not sure about shipping such a big piece from Texas. I called and talked with the owner. He walked me through their process & prices. It took about 6 weeks to build and shipped to me. The shipping company called me & set up a time for delivery. It was crated securely so no damage would occur in shipping. I ordered the x-lg kennel so it took three of us to get in the house. I am VERY pleased with the end result & the dogs love their new space too.
I had a amazing experience with Texas Custom Kennels. Robert is very friendly, professional. He was very patient with me due to I kept changing my custom order. The Kennel is WOW. It is so beautiful and looks great with my home cabinets and furniture. Thank you so very much for building such a great kennel. I love it and my dog is loving so much too. I highly recommend to everyone.